Strong stakes

Network Management, a fast-growing business area, is becoming an important stake for transport operators. The goal of mobility services platforms is to make accessibility and use of transport easier, as well as the access of personalized information. These services are developed thanks to information technologies and communication.

Development of mobility services

During the 60’s and 80’s, public transports were synonym of development of automatic driving systems such as magnetic toll, created to face the growth of population and the explosion of client demand. The systems were based on electronic technologies to propose solutions that managed the flow of anonymous travellers.

In the 90’s new stakes appear for public transport operators with the emergence of congested town centers and environmental concerns. They had to propose an attractive alternative to the use of personal vehicle and respond to the more and more demanding quality of service. Solutions proposed for the in-crowd treatment were obviously inadequate to respond to these new preoccupations. The emerging information technologies enable to think about solutions to help urban mobility. Ticketing, passenger information and security assistance for special needs are the main services developed.

That’s how a new business was created: mobility services to respond to the new demands of customer:

• Permanent accessibility and availability of real time information,
• Continuity of services in view of the numerous mobility ways,
• Personalized information.

The new trends supposed a closest association between transport actors, information transport producers and public services offer, but also a finest knowledge of behaviour and needs in terms of mobility: that is the function of Network Management.

The main mobility services cover a full range of activities.

• Passenger information: dynamic cartography, itinerary research, Real Time Passenger Information,
• Ticketing: ticketing systems, price setting systems, compensation systems, systems to secure the cards,
• Other mobility services: station administration, Auto-Lib and Vélib services, security systems (ie: videosurveillance), assistance to people with special needs,

Intermodal exchange hub information: optimization and coordination of transport offers, conception and exploitation of mobility stations, parking administration, multimodality administration.

Ce billet est aussi disponible en : French